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LEGAL Executive- Complaints Management @ Indusind Bank

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 LEGAL Executive- Complaints Management

Job Description


Greetings from IndusInd Bank!


Hiring Alert!!!

We invite experienced legal professionals to apply for the "Legal Executive-Complaints Management role" at the Incredible "IndusInd Bank" and start a new chapter in their career!


Work Experience- Minimum 2 5 years of work experience with Banks / NBFC in Legal complaints management.


JD-

Responsible for handling the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints.


This includes,

a) Analyse the complaint on merits;

b) Coordinating with the various business verticals;

c) Preparing the reply/defence statement on merits based on feed-back received from location;

d) Replying to enquires through personal hearings / queries for reopen cases.

e) Ensure compliance of the Advisory/Orders passed by the Authority;


Mandatory Requirement-

a) Excellent drafting and communication skills

b) Language proficiency- English & Hindi must.


Unlock your next career chapter! Email your resume to Su****************u@in*****d.com


Job Classification

Industry: Banking
Functional Area / Department: Legal & Regulatory
Role Category: Legal & Regulatory - Other
Role: Legal & Regulatory - Other
Employement Type: Full time

Contact Details:

Company: Indusind Bank
Location(s): Chennai

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Keyskills:   Litigation Complaints Management Drafting Escalation Management Grievance Handling Ombudsman Dispute Resolution Query Management TAT Grievance Redressal Legal Drafting Complaint Handling Query Resolution Escalations Complaints Issue Resolution

 Fraud Alert to job seekers!

₹ -4.75 Lacs P.A

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Indusind Bank

IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.