Greetings from IndusInd Bank!
Hiring Alert!!!
We invite experienced legal professionals to apply for the "Legal Executive-Complaints Management role" at the Incredible "IndusInd Bank" and start a new chapter in their career!
Work Experience- Minimum 2 5 years of work experience with Banks / NBFC in Legal complaints management.
JD-
Responsible for handling the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints.
This includes,
a) Analyse the complaint on merits;
b) Coordinating with the various business verticals;
c) Preparing the reply/defence statement on merits based on feed-back received from location;
d) Replying to enquires through personal hearings / queries for reopen cases.
e) Ensure compliance of the Advisory/Orders passed by the Authority;
Mandatory Requirement-
a) Excellent drafting and communication skills
b) Language proficiency- English & Hindi must.
Unlock your next career chapter! Email your resume to Su****************u@in*****d.com
Keyskills: Litigation Complaints Management Drafting Escalation Management Grievance Handling Ombudsman Dispute Resolution Query Management TAT Grievance Redressal Legal Drafting Complaint Handling Query Resolution Escalations Complaints Issue Resolution
IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.