Process Associate - Malayalam Hindi Telugu Tamil Fresher/Experianced
- Matrimony com
- 0 - 3 years
- Chennai
- 3 months ago
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Job Description
Immediate Hiring for Process Associate (No Sales / No Target) Tamil / Malayalam / Hindi / Telugu / Kannada / Odia / Bengali, ( Freshers / Experinaced)
Walk-in with Resume & Walk-Out with Offer
Qualification - Any Degree / Any 3 Years Dipaloma
Experience - 0 to 3 Years
Permanent on Role Job
Internal Job Promotions
Salary - Fixed Salary
Avg English Communication+ Any Native Languages Like Hindi, Malayalam, Odia, Bengali, Telugu
PF +ESI +Gratuity
General Shift (9.30 Am to 6.30 Pm)
Sunday Weekoff + Monthly Paid Leaves
Roles and Responsibilities:
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements
Interview Location -
Matrimony.com
RR Tower 3, No.95,
7th floor, Guindy Industrial Estate, Water Works Road, SIDCO Industrial Estate.
Exact Landmark: Opposite to Ekkattuthangal Water Distribution Station
Chennai -600032
Reference- Santhosh Raj-9789907***
Mention Santhosh Raj on the top of your Resume
Company Overview:
Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Customer Retention - Non VoiceEmployement Type: Walk-insContact Details:
Company: Matrimony comLocation(s): Chennai
Keyskills: BPO Email Support Semi Voice fresher Customer Support Customer Service Non Voice Process Inbound Calls Chat Support Voice Process Chat Process Inbound Voice Process Customer Relationship Telecalling Customer Interaction Customer Queries Customer Handling
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Matrimony com
Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both ...
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