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Chief Manager - UX/UI Designer @ Max Life Insurance

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 Chief Manager - UX/UI Designer

Job Description


We are looking for a seasoned and visionary UI/UX Design Leader who will own and drive the design strategy across critical digital initiatives. This role demands a high degree of design leadership, people management, effective storytelling along with hands-on execution capability.
Key Responsibilities
UX Strategy & Product Design Leadership
  • Own the end-to-end UX lifecycle for products within your assigned track.
  • Apply user-centered design principles to inform design decisions.
  • Develop artifacts including personas, journey maps, IA, wireframes, and storyboards .
  • Conduct heuristic evaluations , expert reviews and recommend improvements.
  • Plan and execute qualitative research independently (interviews, contextual inquiries, etc.).
  • Analyze user behaviors and competitive UX benchmarks to inform design.
  • Translate findings into actionable insights that improve product usability and desirability.
Cross-Functional Collaboration
  • Work with product managers, business stakeholders, engineers, and vendors to align on goals and design solutions.
  • Ensure that designs are technically feasible , meet business requirements, and exceed user expectations.
Design Operations Management
  • Create and maintain user flows, user journeys, IA, wireframes, prototypes
  • Manage UX/UI effort estimations and delivery timelines.
  • Contribute to and evolve the design system and UI standards.
Project & People Management
  • Oversee design operations, ensuring efficient workflows and high-quality deliverables.
  • Manage design project timelines, priorities, and quality of deliverables.
  • Supervise and mentor Senior Designers and junior team members.
  • Guide team members on applying research-driven design decisions.
Required Skills & Qualifications
  • UX Principles Strong understanding of UX design principles , research methodologies and design thinking framework
  • Storytelling Ability to convey ideas and concepts through compelling storytelling.
  • Communication Skills Excellent verbal and written communication skills.
  • Problem-Solving Creative problem-solving skills with a strong analytical mindset .
  • Experience 12+ years of hands-on experience in UI/UX design, with at least 4 years in a managerial/leadership role.
  • Design Figma, Adobe Suite
  • Collaboration Miro, Whiteboarding tools
  • Project Management JIRA, Confluence
Preferred
  • Experience in insurance, fintech, or BFSI domains is a plus.
  • Exposure to accessibility standards , responsive design, and scalable design systems.
  • Strong analytical mindset to turn research into structured problem-solving.
  • Portfolio An online portfolio showcasing product design work, analytical decision-making, design operations and strategic thinking.

Job Classification

Industry: Insurance
Functional Area / Department: UX, Design & Architecture
Role Category: UI / UX
Role: User Research Manager
Employement Type: Full time

Contact Details:

Company: Max Life Insurance
Location(s): Noida, Gurugram

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Keyskills:   Qualitative research Operations management Bfsi Project management Analytical Product design Research Customer experience Management Adobe

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