Excellent Opportunity in Wipro Kolkata,

Job Description

Dear Candidates,

Wipro DO&P is hiring Fresher as well as Experienced with excellent verbal and written skills in English with basic technical knowledge.

Excellent communication skill in English required!!!! To apply contact "HR- Nayanika-8697888***"

Or, send your resumes at- na***************e@wi**o.com.

All interview rounds and further processes will be conducted Online/Telephonic/Web Ex. No Walk-In interview is going on right now.

Job Location: Kolkata

Cab facilities: One sided based on shift timing.

Salary: Best in the industry + huge incentives.

Job Description:

Helping clients solve queries with computers and peripherals.

Handling clients information with integrity and sensitivity.

Resolving escalations from clients.

Maintaining client data and troubleshooting if required.

Job Criteria:

Any graduate/undergraduate, experienced/fresher (0-4 yrs).

Candidates should be comfortable to work in 24*7 environment with rotational night shifts.

Transport facilities available.

Chance to pursue further education in any field through company.

Regards,

HR Nayanika

8697888***

Talent Acquisition

Wipro Limited, Kolkata.

Required Candidate profile

Customer Orientation & Centricity:-

* Exceptional customer service focus, including attention to detail and producing quality results
* Strong communication with superior verbal and written skills.
* Ability to comprehend complex and variable Customer Queries
* Ability to summarize the situation and be able to articulate the response on the Query received
* Takes end-to-end Ownership and accountability of Customer Issues for resolution
* Ability to gauge the Customer's sentiments & emotions
* Typing Proficiency

Work Experience:-0-4 years of experience.

Job Location: Kolkata

For Interview Queries call @8697888*** or send your CV @na***************e@wi**o.com

Regards

Nayanika Mukherjee

8697888***

na***************e@wi**o.com

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Walk-ins

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Wipro
Location(s): Kolkata

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Keyskills:   Customer Service Quality Initiatives Typing Calling HR Operations Data Entry Query Resolution Voice Support international accent Chat International Voice Call Center International BPO