Team Lead - Banking Operations
- CGI
- 4 - 8 years
- Hyderabad
- 1 month ago
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Job Description
Experience: (4-8) Years
Job location: India, Hyderabad
Employment Type: Full Time
Shift Timings 5:00 PM - 2 PM IST
Job Summary:
People management experience with product knowledge in Retail banking
Responsibilities:
- Oversees operations workflow and assists team with executing complex transactions/processes.
- Monitors and coordinates operations workflow and resolves escalated issues. May process and/or reconcile transactions of varying risk and financial value in accordance with established policies and procedures. Partners internally to identify, resolve, and provide guidance regarding escalations.
- Coaches team members and provides applicable training. Leads team huddles/meetings and/or continuous improvement sessions. Provides input on team member performance and development.
- Reviews existing processes and drives improvements/implementation. Updates standard operating procedures. Participates in and serves as subject matter resource for projects.
- Reviews transactions and related documents, and verifies work processes to ensure completeness, accuracy, and conformance to established service levels and applicable procedures. Reviews reports to identify exceptions, monitor quality, and ensure compliance. Participates in risk mitigation activities. Verifies completeness and accuracy of procedures.
- Must have experience in Banking Operations, Loan Management and Team Management.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support Enterprise Risk Management Framework.
Qualifications, Requirements & Skills :
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position
Preferred Skills
Analytical Thinking, Customer Needs (Inactive), Customer Solutions, Decision Making, Operational Risks, Problem Resolution, Researching, Risk Mitigation Strategies, Strategic (Inactive)
Education
Bachelors degree in any discipline-Commerce or Banking would be a plus
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Banking Operations - OtherEmployement Type: Full timeContact Details:
Company: CGILocation(s): Hyderabad
Keyskills: Team Management Banking Operations Aml KYC Loan Operations
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