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Customer Support Executive @ Policybazaar

Home > Voice / Blended

 Customer Support Executive

Job Description

Interested candidates can share their CV to Priya Singh on 9971166*** or can mail on pr*******h@po*********r.com


What would be the roles and responsibilities


  • Providing complete information about the product to the customer.
  • Solving all product or service related issues of the customers.
  • Preparing the Customer Service Guidelines
  • Keeping a Record of the Customers
  • Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.
  • Making products and services reports by collecting and analysing the information provided by the customers.

What we are looking for in a candidate

  • Should be Confident & Dynamic.
  • Should have a bent towards Sales.
  • Excellent interpersonal and listening skills
  • Good persuasion skill.
  • Should be efficient in converting customer interest into sales.
  • Good negotiation skills.
  • Team Player
  • Quick learner, creative and achiever.
  • Passionate about work output

Desired Skills and Experience

SSC or higher education.

  • Fresher or Experience
  • Ability to communicate effectively Hindi & English language.
  • Basic computer skills.

What do we offer?

  • Amazing work culture.
  • Complete Day shift.
  • 6 Day working
  • 1 Roster off
  • Unlimited Incentives
  • Good opportunity for career progression.
  • GMC- Group medical coverage
  • Gratuity is paid as per applicable law which is over and above total offered CT

Regards,

Priya Singh

Hiring Team PolicyBazaar

9971166***

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

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Keyskills:   Handling Customer Queries Solving Queries Handling Client Calls Customer Relationship Customer Support Customer Satisfaction Complaint Handling Query Resolution Calls Handling Customer Care Escalations Customer Complaints Customer Queries Customer Handling

 Fraud Alert to job seekers!

₹ 2.5-4 Lacs P.A

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Policybazaar

Company DetailsPolicybazaar.com