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Hiring For Service Desk @ Xceedance

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 Hiring For Service Desk

Job Description

Xceedance is hiring for Help Desk.


Job Description:


  • Bachelors Degree, BE/BTech or Equivalent preferably in Computers or IT as main subjects.
  • Proficiency in resolving issues related to Outlook, password resets on AD and Azure AD, and Teams.
  • Strong knowledge of end-user support systems and general IT support issues.
  • Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
  • Expertise on ticketing tools like Zoho, Zendesk, Fresh Service etc.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • MD-101 and/or MD-102 certification.
  • Knowledge of Azure AD and M365 platforms.
  • Previous experience in a similar role within an enterprise environment

*We are considering immediate joiners to maximum 30 days serving notice periods profiles*


Job Classification

Industry: Insurance
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Xceedance
Location(s): Noida, Gurugram

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Keyskills:   Azure Active Directory Ticketing Tools Service Desk Advanced Excel Excel Helpdesk

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Xceedance

Xceedance Consulting India Pvt. Ltd. About Us: Xceedance is a pioneering company and a strategic partner for transformation in the insurance industry. Were a global provider of insurance analytics and consulting services to property/casualty insurers, reinsurers, brokers, managing general agent...