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ServiceNow ITSM Developer @ Capgemini

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 ServiceNow ITSM Developer

Job Description

  • Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, etc.).
  • Design and implement Workflows, Business Rules, Client Scripts, UI Policies, UI Actions, and other configurations.
  • Develop custom applications, integrations, and automation solutions within ServiceNow.
  • Collaborate with IT and business teams to analyze requirements and design scalable solutions.
  • Work with REST/SOAP APIs for third-party integrations.
  • Ensure ServiceNow best practices and coding standards are followed.
  • Troubleshoot and resolve ServiceNow issues, bugs, and performance-related problems.
  • Participate in ServiceNow upgrades, patches, and migrations.
  • Maintain ServiceNow documentation and provide user training when necessary.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Noida, Gurugram

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Keyskills:   ITSM Servicenow Development ServiceNow Developer

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