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Operations Associate @ Trigent

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 Operations Associate

Job Description

    Job Responsibilities: 1) Client Feedback Calls: Conduct feedback calls to clients in English, Malayalam, and Tamil to assess their experience and gather insights for improvement. 2) VFS Appointment Booking: Schedule VFS appointments as per client requirements. Ensure accurate information is provided regarding appointment availability and procedures. 3) Handling Organic Inquiries: Respond to organic inquiries promptly and professionally. Provide clear and accurate information to clients regarding services. 4) Communication & Coordination: Maintain effective communication with clients and internal teams to ensure smooth operations. Ensure proper documentation and follow-ups for client interactions. Job Types: Full-time, Permanent Job Types: Full-time, Permanent Benefits: Paid sick time Schedule: Day shift Fixed shift Morning shift Education: Bachelor's (Preferred) Work Location: In person,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Operations Associate

Contact Details:

Company: Syndicate Visa Service
Location(s): Kerala,

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Keyskills:   English Malayalam Tamil Communication Coordination

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Trigent

Trigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection, reliability, accountability and trust. We have realized many of our employee potenti...