Executive- Business Operations @ Ketto

Job Description

  Executive - Business Operations   About Ketto: Ketto is Asia's largest tech-enabled crowdfunding platform, striving to make healthcare accessible to all. As a profitable organization valued at over 100 Million USD, we've facilitated over 1,100 crores in donations from more than 60 lakh donors, positively impacting over 2 lakh campaigners. We are experiencing rapid growth and are seeking a driven individual to join our team and contribute to our mission of creating significant social impact.  Job Summary: As an Executive - Business Operations, you will play a crucial role in the backend operations of our advertising campaigns and support the overall business processes. You will be responsible for creating and managing campaigns and landing pages within our internal software (NOVA), coordinating with various teams, and ensuring smooth execution of all operational tasks. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.  Responsibilities: 

Campaign ManagementCreate and manage ad campaigns and landing pages using Ketto's internal software (NOVA).

Update campaign content and photos, extend campaign dates, and pause/restart campaigns as needed.

Ensure timely and accurate execution of all backend operations related to ad campaigns.

Operational SupportFollow up with the Field Operations Support (FOS) team for case documentation, KYC verification, and photoshoot scheduling.

Verify leads on ZOHO.

Coordinate with internal teams (e.g., in-house agencies, photographers) to ensure quality adherence and process compliance.

Process invoices for agencies, photographers, and other vendors.

Data Management & ReportingMaintain accurate and organized data using multiple Excel sheets.

Prepare monthly reports on ad campaign performance.

Generate other required reports as needed.

Maintain detailed records for case tracking and management.

Coordination & CommunicationCoordinate with in-house agencies to expedite case preparation.

Coordinate with multiple internal teams to ensure timely completion of tasks.

Ensure effective communication with all stakeholders.

 Requirements: 

0-1 years of experience in business operations or a related field.

Proficiency in Microsoft Excel and data management.

Strong organizational and time-management skills.

Excellent communication and coordination abilities.

Ability to work independently and as part of a team.

Detail-oriented with a focus on accuracy.

Experience with CRM software (like ZOHO) is a plus.

 Perks and Benefits: 

Competitive pay package aligned with industry standards.

Flexible and meritocratic work culture.

Inclusive and diverse work environment.

Opportunities for professional and personal growth through learning and development programs.

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Ketto
Location(s): Mumbai

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