Account Manager
- Applause
- 8 - 13 years
- Hyderabad
- 2 years ago
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Job Description
- We are seeking a highly motivated and dynamic individual to join our team as an Account Manager/ Delivery, specializing in strategic sales and delivery within the high-tech vertical
- This is a key role for one of our leading Clients whom we provide a range of digital programs across: digital testing (release testing, localization, payment, accessibility testing, automation); user research (UX testing, customer journey research, inclusive design); and AI development (data collection, genAI testing and user feedback)
Your responsibilities fall into 3 main areas:
Grow the business/account
- Deeply understand the Client s business, product roadmap, and key initiatives in order to develop winning solutions that drive meaningful outcomes
- Drive profitable growth by developing a robust pipeline of opportunities (prospecting, originating deals, building relationships, leading discovery sessions, developing proposals, creating winning sales strategies, negotiating and closing new business)
Drive Client value creation
- Manage our Indian based delivery team to ensure delivery excellence and long-term retention
- Champion the Client to our internal teams by providing product and service delivery feedback to improve delivery and Client outcomes
Build long term relationships
- Cultivate and nurture client relationships at all levels
- Act as a trusted advisor offering expert guidance on industry trends, market insights, and innovative solutions to drive their business growth and success
- Lead digital strategy discussions with the Client in key areas such as genAI testing
Qualifications:
- Demonstrated track record of meeting or exceeding sales targets and driving revenue growth
- BA/BS Degree or equivalent business experience.
- 8+years of Professional services, Managed services or solution sales experience preferably related to Testing, UX and & AI domains
- In-depth knowledge of the high-tech industry, including key players, trends, challenges, and opportunities.
- Strong communication and interpersonal skills with the ability to build rapport and credibility with executive-level clients.
- Strategic thinking and problem-solving abilities with a customer-centric approach.
- Excellent negotiation, presentation, and influencing skills.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: ApplauseLocation(s): Hyderabad
Keyskills: Solution sales Service delivery Delivery excellence Interpersonal skills Sales strategy Managed services Data collection digital strategy Testing
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Applause
Applause is the world leader in testing and digital quality. Brands today win or lose customers through digital interactions, and Applause alone can deliver authentic feedback on the quality of digital assets and experiences, provided by real users in real-world settings.
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