Perform configuration/ customization of Service Now system including creation of workflows, portals and reports Build Service Request Fulfillment workflow from business requirements including requests, request items and tasks using workflows, UI actions, client scripts and business rules etc Automate different tasks using service Now functionality Develop Integrations and process automations via Orchestration, Web services, SOAP calls etc Manage clients, complex projects and participate in business requirement gathering Develop and configure applications using Service Now and build workflows and write automated scripts Develop advanced customizations including Business Rules, UI pages, UI macros, UI Scripts, Script Includes, Client Scripts, Workflows, Custom tables etc. Experience in designing, building and maintain Service Now Integrations with various Third-party tools Able to perform system and integration testing using sample and live data Perform upgrades and customizations of Service Now Platform applications while adhering to Release management and Software development best practices Load, manipulate and maintain data between Service Now and other systems as needed Position Requirements At least 4+ years of experience on Service Now Platform development in modules like ITSM , HRSD, GRC, ITAM etc Excellent technical skills in java, java script and Angular JS including experience with Agile methodologies. Strong problem-solving skills, with the ability to think strategically and deliver innovative solutions. Exceptional communication and interpersonal skills, with the ability to build and maintain client relationships at all levels. Basic Qualifications Bachelors degree Technology and/or Management (Business Administration) specialization 4-9 years relevant experience in IT, Digital and Cloud in consulting or technology function of industries ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer) are preferred
Shift Timings- 2PM-11 PM
Keyskills: Service Now ITAM ITSM GRC HRSD