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Walk-In Wipro Hiring For Technical Support 12th May

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 Walk-In Wipro Hiring For Technical Support 12th May

Job Description

Role: Technical Support Associate/ Help Desk Associate

Type: Voice ( Blended )

Education: Any Graduate/ Post Graduate

Shifts: Rotational (24/7)

Experience: 1-3 Years

CTC: 3.20 LPA


Key Responsibilities:

  • Identify, Assist and resolving basic technical issues.
  • Provide customer support via phone calls for international customers, in multiple languages.
  • Troubleshoot customer queries and requests.
  • Manage customer expectations and ensure customer satisfaction.
  • Document customer interactions for review and follow-up.
  • Utilize computing and technical expertise to respond to customer inquiries.
  • Regularly review customer feedback and take measures to improve customer service.
  • Inform customers on the steps to follow to exploit services of the company.

Requirements:

  • Strong english communication and interpersonal skills.
  • Patience and problem-solving attitude.
  • Prior experience in customer service (Voice, Semi Voice, Blended) is mandatory.
  • International customer calling experience will be an added advantage.
  • Immediate joiners/ 10days NP.

Interview Location: Wipro Gachibowli Campus, Gate no-1 ( Vendor gate ), ISB Rd, Nanakaramguda, Wipro CircleTelangana, 500032.


Required Document's:

Please carry below document's without fail.

  • Updated Resume
  • Govt Proof
  • Experience documents ( offer letter, payslips, experience letter)

Note: Timings 10AM-12AM

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: Wipro
Location(s): Hyderabad

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Keyskills:   Technical Support Customer Support Helpdesk Technical Helpdesk Service Desk Technical Voice Process International Voice Process

 Fraud Alert to job seekers!

₹ 2-3.25 Lacs P.A

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