Technical Project Manager
- Applause
- 6 - 10 years
- Hyderabad
- 8 months ago
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Job Description
- The Technical Project Manager - is a primary contributor to Applause s overall growth and profitability. The Technical Project Manager is to work remotely or on the client site.
Your specific duties shall include, but not be limited to:
Project Management:/Business Intelligence:
- Supporting strategic customer-facing projects through the creation and maintenance of project plans and schedules.
- Assisting with communication plans, meeting facilitation, reporting, analysis, and insights.
- We re looking for someone who displays analytical prowess and has the ability to communicate effectively at all levels both internally and with the customer.
- Ensures team meets customer testing timelines, and internal SLAs and manages a team to meet or exceed overall KPIs
- Manages Project costs and deliverables to ensure margin goals are met and/or exceeded
- Organize and analyze testing data for trends, course corrections, and customer reports
- Performing Quality Assurance tasks to ensure proper data being reported is clean, correct, and conformed
- Process Optimization: Spots opportunities for process optimization and drives implementation of improvements across the account
- Liaising with project team members and providing suggestions or solutions to unforeseen issues when needed.
- Communicating with clients about the status and progress of their projects.
- Ensure all project strategies are in compliance with company standards, as well as federal laws and regulations when applicable.
- Operates under minimal supervision and manages own time effectively maintains control over all current projects/responsibilities, and follows up on all relevant issues
- Participate and support Account management in the pre-sales discovery phase
- Maintains an active partnership with Solution Delivery Managers (SDMs) to successfully manage customer needs and expectations, adjusting as needed to suit customer goals
- Works with internal Applause teams to clear roadblocks - i.e. platform issues, specialized Community Management (CM) requests, etc.
- Mentors, trains and develops team members for increasing roles and responsibilities
- Contributes to TS initiatives, including, but not limited to process development/improvement, product revision discussions, managing and creating best practices contributions, white papers, etc.
- Actively participates in cross-functional initiatives to help meet business goals
- Works with TS leadership in crafting and executing new testing services initiatives
- Ability to travel to support testing collection needs, domestic and international travel may be required at times.
Essential Skills & Qualifications:
- Excellent project management and analytical skills.
- Strategic thinking capability balanced with tactical and implementation/execution skills.
- Strong understanding of Business intelligence and experience with BI tools such as Qlik
- Excellent client-facing, presentation, and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skill
- Analytical ability required to gather data, perform transformation, perform complex analysis, and solve both business and technical problems.
- Five or more years of experience as a Technical Project Manager, Product Manager, Product Owner, Engagement Manager, or Consultant for digital/mobile applications or any field related to software development and QA.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Project ManagerEmployement Type: Full timeContact Details:
Company: ApplauseLocation(s): Hyderabad+ View Contact
Keyskills: Analytical skills Process optimization Manager Quality Assurance Quality testing Project management Analytical Presales Account management Mobile applications Business intelligence
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Applause
Applause is the world leader in testing and digital quality. Brands today win or lose customers through digital interactions, and Applause alone can deliver authentic feedback on the quality of digital assets and experiences, provided by real users in real-world settings.
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