International Customer Care Executive - Kannada Mandatory @ Teleperformance

Job Description

Job Role: Customer Care Executive (Permanent Work From Home)

Job Type: Full-time

About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound and outbound calls and handle escalation cases.

Responsibilities:- Handling customer inquiries and resolving issues via call.- Providing product/service information to customers.- Meeting and exceeding customer satisfaction targets.- Maintaining accurate records of customer interactions.- Collaborating with team members to achieve team goals.

Requirements:- Both Graduate and Undergraduate can apply.- Should be able to fluently speak and write in English and Kannada.- Should having minimum 6 months experience in a domestic premium contact centre as a customer service executive.- System requirement

• Windows 10 and above
• Ram 8 GB and above
• Processor i5 and above
• Webcam
• USB Headset
• Wifi/Broadband
• Power backup

Shifts: Rotational shift including night shift(Any 9 hour during 24x76 working days with 1 rotational week off)

Salary :CTC 21K, In hand 17k

Interview Rounds1) HR round2) System Verification3) Documents verification

Contact: If you are interested kindly mail your CV at

ri***********n@te****************s.com

7005140***

Keep the subject line 'WORK FROM HOME'. We look forward to welcoming you!!

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Keyskills:   Communication Skills Customer Service English Language Skills International Voice International Voice Process