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Manager Ops/BPO Manager (Ghansoli-Navi Mumbai) @ Cyfuture

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 Manager Ops/BPO Manager (Ghansoli-Navi Mumbai)

Job Description

Company Name- Cyfuture India Private Limited

Position- Manager Operation/ BPO Manager Ops.

Salary- 40K to 50k Inhand + Medical


Note- Minimum 2 years worked in Manager Profile (On Paper).


Job Role

  • Your day-to-day responsibilities will revolve are improving process, performance, productivity, and efficiency of the team through the implementation of effective methods and strategies.
  • Responsible for service delivery excellence, Process streamlining.
  • Min 2 year Manager Operation
  • Manage BPO team, center management
  • SLA, AHT, Attrition, Shrinkage, rostering, process management.

Required Candidate profile

  • MBA with a minimum of 2 years of experience as an Manager operation/Manager -OPS from any Domestic Voice process.
  • Non-BPO experienced profiles will not be considered.
  • Good communication, Analytical, and leadership skills. Non-BPO experienced profiles will not be considered.

Qualification- Graduate/MBA
Need Immediate joiner.
Call/WhatsApp CV to HR Ambi - 9310751***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations Manager
Employement Type: Full time

Contact Details:

Company: Cyfuture
Location(s): Mumbai

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Keyskills:   BPO Attrition Control Bpo Operations SLA Shrinkage Team Management Team Handling Call Center Operations Shrinkage Control Aht Attrition Attrition Management Bpo Operations Management KRA SLA Management Operations KPA Operations Management

 Fraud Alert to job seekers!

₹ .5-6 Lacs P.A

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Cyfuture

CyFuture Thinking Future. Moving Ahead. CyFuture has carved a niche for itself in the burgeoning Information Technology industry. By focusing on three main pillars of performance - striving for stellar quality, fulfilling customers' desires & nurturing people's talents - we set ourselves apart ...