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PLM Consultant @ World Fashion

Home > Customer Success

 PLM Consultant

Job Description

  • Develop an extensive working knowledge of the WFX product suite.
  • Provide software application training using a variety of delivery methods including web-based and on-site training.
  • Coordinate new customer implementations, providing effective training to maximize use of the software.
  • Develop training materials for WFX implementation.
  • Provide end-user application spport via chat, phone and email.
  • Troubleshoot issues reported by customers and provide solutions.
  • Facilitate problem-solving between end user and WFX development staff.
  • Participate with WFX development staff in testing new releases of the product.
  • Develop working relationship with WFX Sales & Marketing staff to utilize product knowledge and customer relationships in support of sales efforts.
Requirements
  • Must be a graduate.
  • Excellent communication skills verbal as well as written.
  • Willing to work in US time zone.
Why Join WFX
  • Hybrid Work: Enjoy flexibility and work-life balance.
  • Health Insurance: Comprehensive coverage for you and your loved ones
  • Inclusive Culture: Embrace diversity and respect for all.
  • Learning Opportunities: Continuous growth and development.
  • Creative Freedom: Unleash your imagination and innovate.
  • Celebrations: Fun-filled moments and unforgettable memories.
  • Purpose-Driven: Make a meaningful impact on the fashion industry.
  • Autonomy: Trust and empowerment to make a difference.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Manager
Employement Type: Full time

Contact Details:

Company: World Fashion Exchange
Location(s): Noida, Gurugram

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Keyskills:   PLM Training Health insurance Application support Cloud Manager Technology marketing staff Enterprise software

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World Fashion

Founded in 2000, WFX - World Fashion Exchange provides modern, cloud-based and easy-to-use software solutions for fashion, apparel, textile, home furnishing, and consumer businesses. Our mission is to empower the digital transformation of apparel and textile manufacturers, fashion brands