BA Skills in RPA Domain: Ability to drive RPA processes and well-versed in creating PDDs.
Communication Skills: Ability to articulate ideas clearly to clients and team members.
Process Knowledge: Familiarity with industry-standard methodologies (Agile, Lean, Six Sigma, etc.).
Past Experience: Strong background in document creation and process flow mapping.
Attitude: Willingness to learn and effectively handle stakeholder relationships.
Good-to-Have Skills:
Team Leading Skills: Ability to manage teams in RPA projects.
Pre-Sales Experience: Working knowledge of RFI, RFP, RFQ processes.
Domain Knowledge: Experience in specific industries such as Banking, Retail, Healthcare, etc.
Technology Experience: Familiarity with automation tools like UiPath, Automation Anywhere (AA), etc.
Assessment and Data Gathering Techniques:
Workshops and Client Interviews:
Conduct workshops to capture current-state processes and define automation opportunities.
Interview clients to identify requirements and gather data on potential blockers.
Documentation Review:
Review and create PDDs, SDDs, PRDs, BRDs, user stories, and process flow maps.
Document testing scenarios, exceptions, and process gaps.
Testing and Validation:
Validate scenarios with live use cases (during workshops, if required).
Ensure comprehensive test coverage, including positive, negative, and edge cases.
Collaboration Tools:
Utilize tools like JIRA, Confluence for tracking issues, project progress, and process workflows.
Risk and Dependency Assessment:
Identify automation blockers and risks early on.
Regularly assess dependencies with the development team and client SMEs.
Workshops and SME Interaction:
Drive workshops to understand processes deeply and ensure alignment with automation goals.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full time