Customer Care Executive - Kannada Voice @ Teleperformance

Job Description

(ONLY KANNADA SPEAKING CANDIDATES )

Teleperformance welcomes you to be a part of our dynamic team!

Job Role: Customer Care Executive (Permanent Work From Home)

Job Type: Full-time

About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound and outbound calls and handle escalation cases.

Responsibilities:- Handling customer inquiries and resolving issues via call.- Providing product/service information to customers.- Meeting and exceeding customer satisfaction targets.- Maintaining accurate records of customer interactions.- Collaborating with team members to achieve team goals.

Requirements:- Both Graduate and Undergraduate can apply.- Should be able to fluently speak and write in English and Kannada.- Should having minimum 6 months experience in a domestic premium contact center as a customer service executive.- System requirement

• Windows 10 and above
• Ram 8 GB and above
• Processor i5 and above
• Webcam
• USB Headset
• Wifi/Broadband
• Power backup

Shifts: Rotational shift including night shift Any 9 hour during 24x76 working days with 1 rotational week off

Salary :CTC 21KIn hand 16k

Interview Rounds1) HR round2) System Verification3) Documents verification

Interested ones can send me their CV's on as***********a@te****************s.com

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Keyskills:   BPO Customer Support Customer Care Voice Process