Should deliver high quality of code for ServiceNow customization
Should participate in application evolution by contributing technical enhancement to the applications
Should provide third level support to production issues from assigned application within defined SLA
Should develop business as we'll as technical knowledge on the applications
Should participate in project review meetings as and when required
To provide support during UAT
Use defect tracking system and follow resolution of defects
Should be able to produce POC for project technical enhancements on newer technologies
Should be able to perform peers code reviews
Technical Competencies
ServiceNow core certification is mandatory for applying to this position
Strong technical skills in Javascript, html5/css3, XML / json, API integration and ServiceNow functional expertize
Good experience on JIRA, & DevOps tools like Gitlab
Software Development Life Cycle following Agile / Waterfall Model
Modify code to resolve existing defects in the production system
Strong troubleshooting skills and capability to propose new solutions to business problem
Ability to build up good user ergonomics based on new technologies like DevOps etc
Work as individual contributor and will be end to end responsible for entire rollout
Knowledge and Abilities
Good written and verbal communication skills, fluent English
Customer centric approach
Problem solving and investigation capabilities
Resolution of production anomalies
Education, Qualifications and Certifications
BE, BTech, MCA, MSc (Computer Science) or equivalent
Experience
Minimum 4 years experience in software development