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Desktop Support Engineer @ Net Access India

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 Desktop Support Engineer

Job Description

Experience : 2- 5 Years

Roles and Responsibilities :

1. Experience in the following:

*Handling calls as per SLA related to:

  • E-Mail Configuration
  • Hardware, Desktops & Laptops
  • Printers & Scanners
  • Active Directory Addition & Deletion
  • Mobile Devices like IOS & Android for basic email troubleshoot
  • MS Office

*Working on Anti-Virus updates

*Working on OS Windows latest version

*Updating CTS

2. Troubleshooting all network and application issues and providing recommendations to ensure better customer services

3. Documentation & MIS reporting

4. Compliance management and escalating issues if required

Desired Candidate Profile:

* BE/B.Tech, Diploma in (EEE / ECE / CSE / IT)
* Good Communication Skills & Language proficiency

 

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Net Access India
Location(s): Chennai

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Keyskills:   MIS reporting Windows OS Networking Compliance management Active directory Antivirus MS Office Troubleshooting Desktop support Android

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Net Access India

At Net Access, we believe in delivering tangible results and quality services at optimal costs. We are a leading independent provider of professionally managed IT services. Backed by leadership and expertise of more than two decades, we offer the industry’s broadest portfolio of technology so...