Experience : 2- 5 Years
Roles and Responsibilities :
1. Experience in the following:
*Handling calls as per SLA related to:
*Working on Anti-Virus updates
*Working on OS Windows latest version
*Updating CTS
2. Troubleshooting all network and application issues and providing recommendations to ensure better customer services
3. Documentation & MIS reporting
4. Compliance management and escalating issues if required
Desired Candidate Profile:
* BE/B.Tech, Diploma in (EEE / ECE / CSE / IT)
* Good Communication Skills & Language proficiency
Keyskills: MIS reporting Windows OS Networking Compliance management Active directory Antivirus MS Office Troubleshooting Desktop support Android
At Net Access, we believe in delivering tangible results and quality services at optimal costs. We are a leading independent provider of professionally managed IT services. Backed by leadership and expertise of more than two decades, we offer the industry’s broadest portfolio of technology so...