Senior Desktop Support Engineer
- Net Access India
- 4 - 8 years
- Ahmedabad
- 2 years ago
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Job Description
Experience : 4-8 Years
Roles and Responsibilities :
1. Experience in the following:
o Handling calls as per SLA related to:
E-Mail Configuration
Hardware, Desktops & Laptops
Printers & Scanners
Active Directory Addition & Deletion
Mobile Devices like IOS & Android for basic email troubleshoot
MS Office
o Working on Anti-Virus updates
o Working on OS Windows latest version
o Updating CTS
2. Troubleshooting all network and application issues and provide recommendations to ensure better customer services
3. Documentation & MIS reporting
4. Compliance management and escalate issues if required
5. Team handling experience will be an advantage
Desired Candidate Profile:
* BE/B.Tech, Diploma in (EEE / ECE / CSE / IT)
* Good Communication Skills & Language proficiency
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: Network (Support) EngineerEmployement Type: Full timeContact Details:
Company: Net Access IndiaLocation(s): Ahmedabad
Keyskills: MIS reporting Windows OS Networking Compliance management Active directory Antivirus MS Office Troubleshooting Desktop support Android
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Net Access India
At Net Access, we believe in delivering tangible results and quality services at optimal costs. We are a leading independent provider of professionally managed IT services. Backed by leadership and expertise of more than two decades, we offer the industry’s broadest portfolio of technology so...
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