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Assistant Vice President @ SmartStream

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 Assistant Vice President

Job Description

Assistant Vice President _TLM Production Support Bangalore


This individual must have excellent problem solving skills and be able to demonstrate how they are applied within a global support environment. Excellent communication skills are a must for this position. Technical skills should complement the problem solving and communication skills to deliver a highly effective individual who is capable of adding real value individually and through a team.


Candidate will have to provide hands-on application/production support. Candidate should possess fundamental Business knowledge of investment accounting / reconciliations. at a basic level (positions, Transactions, earnings, cash) is essential. Familiarity with basic investment asset classes is a plus. The primary responsibility of this individual is working with operations, developers and infrastructure groups to Troubleshoot production/uat/dev issues in suite of operations technology applications. Candidates must be demonstrating A willingness to learn new technologies and business processes as required.


Job responsibilities

  • Team handing

Development and configuration of solutions utilizing SmartStream TLM application suite including TLM Control, TLM Smart studio, TLM Recon Admin to support, enhance and develop the platforms.

  • Troubleshoot environment, data control and operational issues.
  • 24x6 monitoring of batch jobs for various applications in Operations Technology
  • Provide ad hoc and on-demand reports Perform timely escalation of critical issues and proactively identify patterns of recurring issues to improve production
  • Lead problem resolution and conduct root cause analysis and establish processes that will help incident prevention.

Participates in the Incident and Problem Management processes as a resolver accountable for root cause analysis, resolution and reporting

  • Ensures that all production changes are processed according to Change Management policies and procedures
  • Ensures that appropriate levels of Quality Assurance have been met for all new and existing products

Create and Maintain documentation to ensure knowledge accessibility

  • Automate and streamline process using scripts and scheduling tools
  • Liaise with other application support teams and internal/external business and technical partners

Configuration/ Code management and maintenance of development and test environments

Liaison with IT Infrastructure and other IT application teams as required

  • Supportspecification of additional interfaces with upstream / downstream systems
  • Act to positively challenge thinking, to encourage a strong team culture, and to ensure focus on the highest value-at-stake priorities.
  • Willingness to work in SHIFTS, India UK or US

Key Skills :

Java, Oracle, UNIX, Perl, Business Objects, Production Support, Quality Assurance, Application Support Operations


Desired Candidate Profile Education-UG: B.Tech/B.E/ME/M.Tech

The candidate must have 10+ years of hands-on Production Support experience

Strong Oracle skills (SQL/PL-SQL) and Unix skills Experience with Control M is required

Very strong troubleshooting skills

Team handing

Good written and interpersonal communication skills

Ability to multi-task and effectively prioritize in a highly dynamic work environment.

Nice to haves # Shell Script, Perl, Java, Business Objects, Experience in Financial Services


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: BFSI, Investments & Trading
Role Category: Investment Banking, Private Equity & VC
Role: Investment Banking, Private Equity & VC - Other
Employement Type: Full time

Contact Details:

Company: SmartStream
Location(s): Bengaluru

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Keyskills:   PLSQL Production Support Unix Application Support Tlm Reconciliation Business Objects SQL Control M java Unix Scripting Oracle Quality Assurance TLM development

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SmartStream

SmartStream Technologies provides enterprise-wide, real-time Transaction Lifecycle Management (TLM) solutions to 1,000 clients, including more than 75 of the world's top 100 banks. SmartStream's solutions enable clients to tackle the barriers to Straight Through Processing (STP) and create more effi...