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Business Analyst @ Serosoft Solutions

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 Business Analyst

Job Description

About the Role:

We are looking for a seasoned Business Analyst to become an integral part of our dynamic team. The ideal candidate will play a key role in analyzing business needs, designing solutions, and ensuring successful implementations to drive business growth and meet client objectives.

Key Responsibilities:

  • Facilitate requirement elicitation and analysis workshops with clients to define business, process, functional, and data element requirements.
  • Design wireframes and prototypes for technically and functionally feasible solutions based on product standards.
  • Coordinate between technical and non-technical stakeholders throughout the project lifecycle.
  • Create detailed user stories and business cases to ensure clear solution comprehension.
  • Provide expert consulting on best practices, project scheduling, and resource availability for timely and successful solution deliveries.
  • Manage project timelines, define statements of work, and handle change control processes, including analyzing and managing change requests.
  • Troubleshoot software and implementation issues, providing workarounds and functional guidance for effective implementations.
  • Gather and document business, process, and integration requirements.
  • Conduct research and analysis to enhance the product s capabilities.
  • Lead product sprint planning, documentation, and coordinate with internal teams to ensure timely delivery.
  • Perform quality analysis and functional analysis of product features.
  • Provide functional training for internal teams and end-users.
  • Conduct competitive analysis to support product roadmap development.
  • Deliver client demos, manage PoC initiatives, and create client-facing solution documentation.

Education & Experience:

  • Bachelor s degree in Business, Information Technology, or a related field is preferred.
  • Minimum of 3 years of experience as a Business Analyst, preferably in enterprise software products or services (ERP).

Skills & Competencies:

  • Strong technical and functional expertise, with a background in ERP software analysis.
  • Ability to collaborate effectively across teams, with excellent cross-team/group collaboration skills.
  • Proficiency in creating wireframes, prototypes, and functional solutions that are aligned with product standards.
  • Experience in creating detailed user stories, business cases, and requirements documentation.
  • Strong analytical abilities, problem-solving skills, and attention to detail.
  • Excellent communication skills, both written and verbal, with the ability to interact effectively with both technical and non-technical stakeholders.

Desirable Attributes:

  • Ability to foresee and analyze project risks and provide sound mitigation strategies.
  • Experience in managing change control processes and handling multiple projects simultaneously.
  • Proactive approach in researching product enhancements and suggesting innovative solutions.
  • Proven ability to conduct competitive analysis and contribute to long-term product roadmap planning.

What We Offer

At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive:

  • Learning & Growth: We support your professional development at every step.
  • Cutting-Edge Technologies: Engage in pioneering and innovative projects.
  • Global Opportunities: Expand your horizons & work on international assignments.
  • Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
  • Best of Breed Compensation: Competitive pay that rewards your skills & contributions.
  • 5 Days a Week: Embrace a healthy work-life balance.
  • Group Health Insurance: Your health and well-being are our priority.
  • Open Door Policy: Your ideas and feedback are always welcomed.
  • Beautiful Office in Indore : Work in India s cleanest city, right in the heart of it!

Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.

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Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: Serosoft Solutions
Location(s): Indore

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Keyskills:   Business process Health insurance Change management ERP Business Analyst Competitive analysis Analytical Consulting Information technology Enterprise software

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Serosoft Solutions

What do we do!We are a leading educational software and solutions company, promoted by a dynamic team of erstwhile I-Bankers, US graduates, and MBAs. We are part of the prestigious 50-year old Hindustan Group of Companies (www.hindustangroup.com). Our out-of-the-box and customized solutio...