We are hiring Technical Coordinator
- The Enerji Group
- 2 - 3 years
- Chennai
- 2 months ago
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Job Description
About this role:
This role is perfect for an experienced technical coordinator keen to develop their career with a fast-growing tech-enabled business, that is a leader in multi-channel creative production.
The right candidate will have an opportunity for domestic and international growth within the business as client opportunities develop around the world and the technology stack develops and matures. We are looking for a candidate with high levels of energy and enthusiasm.
Job Description:
You will be working alongside the global We Are Amnet team. Key areas of responsibility will include:
- Own the technical administration of the CMS platform
- Develop and manage all admin process documentation for the platform
- Develop training collateral for users and new clients for the CMS platform
- Managing provisioning of licenses for internal and external users
- Coordinate closely with the Product Owner and Vendor to successfully test and launch new content features
- Actively identify and make improvements to the CMS platform through simple configuration changes
- Manage the master data, metadata and perform a data cleanse in the platform regularly ensuring data is
- Coordinate asset and data migration with the CPS team
- Create and share reports and dashboard with business
- Communicate embargo period and platform upgrade/updates
- Act as the point of contact for users to raise queries and report issues. Resolve user tickets in a timely manner with the support of the Product Owner and Vendor
- Provide user feedback to the Product Owner to incorporate in the product backlog
Skills Required:
- Strong administration skills
- Excellent written and verbal communication skills
- Strong customer service skills
- Strong organizational and multi-tasking skills
- Excellent analytical and problem-solving abilities
- Documentation management
- Ability to use project management tools
- Attentional to detail even under pressure
- Time management skills with the ability to meet deadlines
- Team player
- Confident presentation skills
- Intermediate to advanced Excel skills
Interested candidates can reach me out through email
Email id: pr****************************i@th***********p.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Technology / IT - OtherEmployement Type: Full timeContact Details:
Company: The Enerji GroupLocation(s): Chennai
Keyskills: Technical Coordinator Cms Platforms Administration Customer Service CMS Metadata Document Management
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The Enerji Group
Enerji is a multinational business group that offers an extensive range of state-of-the-art content, data, and design services, helping its clients stay competitive and build future-ready capabilities. The group is located across three continents and houses energetic and talented people driven to...
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