Handle guest inquiries, resolve issues, and provide exceptional customer service via phone calls.
Coordinate with housekeeping staff to ensure rooms are cleaned and prepared for occupancy.
Provide administrative support to the team by handling mail distribution, filing documents, etc.
Manage front desk operations, ensuring a smooth check-in/check-out process for guests.
Maintain accurate records of guest reservations, cancellations, and room assignments.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Front OfficeEmployement Type: Full time