Manager, Research Data & Operations
- Spiceworks
- 4 - 8 years
- Kolkata
- 4 months ago
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Job Description
- Design and implement custom surveys in collaboration with Research Directors and survey vendors.
- Analyze business outcomes driven by technology adoption and create best-in-class data cuts .
- Create clear, engaging data visualizations in PowerPoint that support client decision-making.
- Develop insightful reports and presentations , translating complex data into actionable takeaways.
- Synthesize research insights to create compelling and credible narratives for various marketing assets , including articles, whitepapers, infographics, ebooks, videos, and more.
- Gather and evaluate research vendor bids while monitoring costs to ensure invoices align with project budgets.
- Manage external research vendors to ensure timely and high-quality deliverables.
- Oversee data collection processes to ensure quality and accuracy .
- Continuously explore new ways to enhance research quality and improve processes.
- Partner with cross-functional teams including marketing, sales, content, and project management to seamlessly integrate research into broader strategic programs.
- 4+ years of relevant market research, statistics, and survey experience
- Hands-on experience designing online and phone-based surveys (Qualtrics is a plus!)
- Strong writing and presenting skills
- Strong data analysis skills, particularly in Excel
- Experience managing research vendors for sampling and translations
- Familiarity/acumen with business software (i.e. Microsoft 365, Google Workspace, Salesforce, Wrike, etc.)
- Excellent problem-solving, writing, and presentation skills
- A proactive mindset with a passion for uncovering insights
- Understanding of technology vendor landscape and/or experience with technology marketing
- Ability to work across disciplines and collaborate with multiple teams
- Interest in managing and mentoring other researchers as our team grows
Job Classification
Industry: InternetFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full timeContact Details:
Company: SpiceworksLocation(s): Kolkata
Keyskills: Data analysis Project management Manager Technology Data collection Market research Research Vendor Management microsoft Monitoring
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Spiceworks
It all started with a listening tour. With a passion for technology and the drive to build something great together, our co- founders met 1:1 with hardworking IT pros and listened to their pains. They heard a common theme: IT pros had too much on their plates, IT products were difficult to use, ...
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