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Solution Support - Sr Engineer @ Fico

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 Solution Support - Sr Engineer

Job Description

What Youll Contribute

  • As a generalist, support the full stack of Public Cloud, Private Cloud, and hosted web-based applications.
  • Manage the operations and stability of the environments in accordance with established procedures and best practices, while contributing to continuous improvement within those processes and procedures.
  • Drive incidents to resolution during scheduled upgrade activities and tasks.
  • Implement, monitor, refresh, and perform tasks on select/key Platform solutions.
  • Solution Deployment and Promotion.
  • Solution Technical Regression Testing (post upgrade).
  • Solution Technical Performance Validation/Testing/Sizing (post-upgrade).
  • Solution Change Management (deployments, patches, upgrades).
  • Solution Monitoring (setup and alerting from solution, bureaus).
  • Adjust Logging (e.g., Kafka/Gridgain).
  • Solution Incident Investigation and Resolution.
  • Support of Solution Customizations (e.g., groovy scripts, models) for break/fix.
  • Solution related OEM Support L2 & L3 of the Solution.

What Were Seeking

  • Intermediate to advanced RedHat Enterprise Linux (RHEL) experience.
  • Knowledge of web technologies (JBoss, Tomcat, Apache HTTP Server, OpenAM). OutSystems a plus.
  • Knowledge/Experience with cloud computing platforms (AWS) and automation/container management (Kubernetes, etc.).
  • Working knowledge of relational database systems MySQL, SQL Server 2005/2008/2012, Oracle 11 and Oracle RAC.
  • Working knowledge of LDAP design, implementation, and networking.
  • Knowledge and experience administering multi-platform operating system environments (Windows and LINUX).
  • Working knowledge of Storage Management Solutions (SAN, NAS, etc).
  • Working knowledge of networking systems and protocols, firewalls and TCP/IP networks, standards, and architectures. Firsthand knowledge of load balancers and firewalls desired.
  • Familiarity with ITIL standards and technologies (ServiceNow).
  • Scripting/programming experience in Puppet, Powershell, PERL, .NET, Python or UNIX Shell a plus.
  • Ambitious and self-driven.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Fico
Location(s): Bengaluru

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Keyskills:   Solution Support LDAP design LINUX MySQL .NET PERL SQL Server cloud computing AWS Python UNIX

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Fico

Company DetailsPacifico Solutions