Software Support Executive
- Amnex
- 6 - 8 years
- Gandhinagar
- 6 years ago
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Job Description
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Educational background : B.E./ M.E./ B.Tech/ M.Tech/ M.C.A./ M.sc.IT
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6 to 8 Years of experience in Software Support
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Good verbal and written communication skills
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Listening ability and patience
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Possessing specialist knowledge of operating systems, devices, applications and software
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Providing technical support to teams within the organisation, and to external clients when required
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Assisting with systems integrations
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Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
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Maintaining and updating technical documents and procedures
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Identifying and resolving technical issues
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Managing coordination with Head Office software team
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Delivering regular and customised training to teams within the business
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Preparing maintenance plans and upgrading schedules for the organisations systems
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: AmnexLocation(s): Gandhinagar
Keyskills: Software Support Executive Training Head Business Development Operating systems Software support query Database Management Technical support Technical documentation
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Amnex
Amnex Infotechnologies (formally known as Infinium Solutionz Pvt Ltd.) is one of the fastest growing technology companies in India headquartered in Ahmedabad. The core strength of Amnex Infotechnologies is in building up home grown technology solutions in IoT, automation, mobility, GIS and smart cit...
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