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Microsoft CRM - Functional @ Insphere Solutions

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 Microsoft CRM - Functional

Job Description

INSPHERE SOLUTIONS PVT LTD is looking for Microsoft CRM - Functional to join our dynamic team and embark on a rewarding career journey
  • We are seeking an experienced and detail-oriented Microsoft CRM - Functional Consultant to join our team
  • The Functional Consultant will play a critical role in understanding business requirements, configuring Microsoft Dynamics CRM solutions, and ensuring successful implementation
  • The ideal candidate will have a strong background in CRM processes, excellent communication skills, and a track record of delivering effective solutions

Responsibilities:

  • Requirements Gathering:Collaborate with business stakeholders to gather and understand CRM requirements
  • Conduct workshops and interviews to identify business processes and user needs
  • Solution Design:Design and document Microsoft Dynamics CRM solutions based on business requirements
  • Create functional specifications, user stories, and process flow diagrams
  • Configuration and Customization:Configure Microsoft Dynamics CRM to meet specific business needs
  • Customize entities, fields, workflows, and business rules to align with organizational processes
  • Data Migration:Plan and execute data migration activities, ensuring accurate and secure transfer of data into CRM systems
  • Validate and clean data to maintain data integrity
  • Training and Adoption:Develop and deliver user training sessions on Microsoft Dynamics CRM
  • Provide ongoing support and guidance to users to ensure successful adoption of CRM solutions
  • Integration:Collaborate with technical teams to integrate Microsoft Dynamics CRM with other systems and applications
  • Ensure seamless data flow and synchronization between CRM and integrated platforms
  • Quality Assurance:Conduct testing and quality assurance activities to validate the functionality and performance of CRM solutions
  • Address and resolve issues identified during testing

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: IT Consulting
Role: Functional Consultant
Employement Type: Full time

Contact Details:

Company: Insphere Solutions
Location(s): Delhi, NCR

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Keyskills:   Training Solution design Data migration Manager Quality Assurance Dynamics CRM business rules data integrity Microsoft Dynamics CRM Testing

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Insphere Solutions

ISPL is a New Born Baby in the field of Information Technology & Communication Areas. We are ready to serve global clients & can deliver hi-tech transactional services, consulting and technology services, systems integration and managed services. We have core technology expertise and in...