SOC Manager II
- UST
- 12 - 15 years
- Kochi
- 1 month ago
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Job Description
Role Proficiency:
Complete responsibility including P & L delivery compliance etc. for a large sized / complexity team delivering cyber security services for our global customers. This role is in the management stream and envisages growth in management rather than the technology space.
Outcomes:
- Effectively lead a large size / complexity Cyber Security team; accountable for delivering cyber security services to our global customers
- Independently manage resources head count etc. to ensure profitability objectives are met.
- Work with onsite and other teams to ensure service delivery to customer's satisfaction
- Accountable for the team's quality of deliverables Accountable for stakeholder management.
- Accountable for team adherence to the Information Security policies as defined by the company and customer
- Independently drive initiatives to promote continuous improvement innovation customer satisfaction etc.
Measures of Outcomes:
- Gross profit margin (GPM)
- Innovation Case Studies and value delivered to customer / Cyber proof.
- Team adherence to SLA as agreed upon with the customer.
- Quality - Metrics reflect adherence to quality standards.
- Regulatory compliance and adherence to process - Nil NC during audits. Closure of audit findings within defined time frame
- Evidence of skill development including training certification etc.
Outputs Expected:
Profitability and Team Effectiveness:
- Ensure GPM that is equal to or better than agreed objectives.
- Ensure that a balanced team is available to effectively deliver services timely and effectively
Customer and Delivery Management:
- Accountable for service delivery in line with contractual and regulatory obligations.
- Accountable for well administered team
- Interface with relevant teams to ensure smooth and schedule-based transition of services
Governance :
- In line with the organisation norms
responsible for effective governance with required governance meetings
risk management
alignment with good practices and frameworks
etc.
Competence Management:
- Accountable for the competence of the team for current and future requirements
- Leverage organisation's infrastructure and support teams to ensure continuous growth in competency level growth.
Continuous Improvement:
- Based on organisation guidelines and norms
set benchmarks for the achievement of high performance - Accountable for innovation
continuous improvement etc.
Skill Examples:
- Sound understanding of strategic planning estimation calibrating costs managing to profits etc.
- High proficiency in people and stake-holder management With the ability to inspire.
- Ability to manage and lead a large sized / complexity cyber security organisation.
- Sound understanding of cyber security. The ability to interface with the customers and specialist teams on topics with area of responsibility
- Sound understanding of regulatory and contractual aspects typical of cyber security engagements.
- High proficiency in operations and project management. Understanding of relevant frameworks in cyber security SOC IT Infrastructure etc.
- Possess unimpeachable personal and professional integrity. Individuals will be required to submit to a background check
Knowledge Examples:
- 12+ Years overall experience in SOC / IT Infrastructure. At least 6 years' experience delivering SOC services to global organizations.
- University Degree in Cyber Security (no back papers) / Bachelor's in Engineering or Science with a Master's degree in Management and training / experience in cyber security
- Deep understanding of Risk management ISMS Quality and BCP processes and frameworks etc.
- Desirable - Training / Certification in relevant process and frameworks related to operations / project / cyber security etc.
Additional Comments:SOC Manager Experience : 13 years - Manage day-to-day operations of the Security Operations Center. - Lead a team of SOC analysts (L1, L2, L3) and ensure 24x7 monitoring and incident response. - Develop and maintain SOC policies, processes, playbooks, and escalation procedures. - Oversee threat detection, analysis, containment, and mitigation of security incidents. - Ensure timely investigation and resolution of incidents and proper documentation. - Interface with IT, application teams, and management during incidents. - Maintain and enhance the capabilities of security tools (SIEM, SOAR, EDR, IDS/IPS, etc.). - Track key performance indicators (KPIs) and generate regular reports on SOC activities. - Continuously assess and improve SOC capabilities, including automation and training. - Stay current with emerging threats, vulnerabilities, and technologies. - Manage SOC staffing, hiring, and shift scheduling as needed. - 8+ years of experience in cybersecurity with at least 3 years in a SOC leadership role. - Strong understanding of security monitoring, threat intelligence, malware analysis, and incident response. - Experience with SIEM platforms (e.g., Splunk, QRadar, ArcSight), SOAR tools, and endpoint security. - Excellent knowledge of security frameworks (MITRE ATT&CK, NIST, ISO 27001). - Strong leadership and team management skills. - Excellent communication and stakeholder management abilities. - Experience with regulatory and compliance requirements (GDPR, HIPAA, PCI-DSS, etc.). ________________________________________ Preferred Certifications: - CISSP, CISM, GCIA, GCIH, or similar. - ITIL or PMP (for process/project management experience).
Required Skills
Soc,Network Security,Cyber Security
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SecurityRole: Manager Information SecurityEmployement Type: Full timeContact Details:
Company: USTLocation(s): Kochi
Keyskills: risk management isms project management process cyber security team management bcp incident response strategic planning estimation malware analysis operations management stakeholder management leadership threat intelligence security monitoring communication skills
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