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Team Member - MIS @ Not Available

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 Team Member - MIS

Job Description

Job Description

  • On time and error free reporting of all performance reports.
  • Analysis and Service intelligence from data by looking at trends.
  • Real time flagging of issues by looking at data.
  • Research and come up with innovative solutions for Business improvement.
  • Data warehousing for all performance metrics across region.
  • Ensure all the MIS reports are accurate & as per the standard reporting requirements stated by internal as well as external customers.
  • Ensure timely & accurate reporting of client & internal MIS, ad hoc data/information & analysis requests.
  • Ensure that all the automation requirements are identified.
  • Take initiative for continuous process improvements & provide new innovate solutions.
  • Enhance skill & knowledge of self through training & acquire the necessary certifications.
  • Facilitate Level Agreement (SLA) compliance in all VACs and avoid service penalties as applicable.

Job Description

  • SLA Management & Reporting
  • Resource management Capacity planning for all Regions and review of plans
  • Ontime and Accurate reporting to external and internal stakeholders 
  • Customer and Client Satisfaction
  • Small scale excel / Power BI Automations 
    Knowledge & Key Skills:
    • Advance knowledge and hands-on experience of BA tools like Power BI
    • Proficiency with MS office with sound knowledge (complex formulae, VBA macro, Power Queries etc) of Excel
    • Should be able to present data in a meaningful full way in Excel reports, PowerPoint presentations or Power BI Dashboard
    • Pleasant disposition, comfortable to interact with people from different cultures and levels, feedback skills, leadership skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Data Analyst
Employement Type: Full time

Contact Details:

Company: Not Available
Location(s): India

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Keyskills:   data warehousing vlookup tools dashboards business intelligence sql capacity planning mis advanced excel ssrs dax powerpoint reporting macros ssas power bi pivot table power bi desktop sql server excel power query tableau vba power point presentation compliance ssis ms office

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