Help Desk Support Engineer @ Feathersoft Info

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Help Desk Support Engineer

Feathersoft Info
0 - 1 years
Kochi
5 months ago
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Job Description

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation.
Provides answers to clients users by identifying problems, researching answers, and guiding clients through corrective steps.
Improves client references by writing and maintaining documentation.

Participates in development of client training programs by identifying learning issues and recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Improves system performance by identifying problems and recommending changes.
Accomplishes information systems and organization mission by completing related results as needed.
Asset Management
Alert Monitoring

Requirements Preferred Skills:

Problem solving
Desktop Administration Network Basic skills
Operating systems
Verbal communication
Phone skills
Customer service
PC proficiency
System administration
Asset Management

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Feathersoft Info
Location(s): Kochi

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Keyskills: Desktop administration Helpdesk Operating systems Customer service Asset management Research Troubleshooting Technical support Monitoring System administration

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Feathersoft Info

Feathersoft Info Solutions Private Limited

Help Desk Support Engineer @ Feathersoft Info

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