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No Code Automation and SAAS Integration Specialist @ FCI CCM

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 No Code Automation and SAAS Integration Specialist

Job Description

We are seeking a highly skilled professional with hands-on experience in No-Code Automation tools like Zapier, Make, Airtable, and other SaaS platforms. The role will involve understanding business requirements in detail, followed by designing, implementing, onboarding, and ensuring the successful adoption of automated workflows to enhance operational efficiency across our business functions.


Roles and Responsibilities:

  • Requirement Analysis: Work closely with business stakeholders to understand operational needs and identify areas for automation.
  • Workflow Automation Design & Implementation: Use tools like Zapier, Make, and Airtable to streamline and automate key business processes.
  • SaaS Platform Integration: Connect various SaaS platforms to enable seamless data flow and process automation.
  • System Optimization & Maintenance: Continuously refine and improve automation workflows for efficiency, accuracy, and scalability.
  • Onboarding & Adoption: Train internal teams and stakeholders on newly implemented automation, ensuring smooth onboarding and high adoption rates.
  • Troubleshooting & Support: Identify, analyse, and resolve automation-related issues to maintain system integrity.
  • Documentation & Best Practices: Maintain detailed documentation of workflows, integrations, and automation best practices.
  • Strategic Innovation: Research and implement emerging no-code solutions to optimize business operations.

Requirements

Desired Candidate profile

  • 3+ years of experience working with no-code/low-code platforms, specifically Zapier, Make, and Airtable.
  • Strong understanding of API-based integrations, JSON, webhooks, and SaaS-based workflows.
  • Ability to analyse business operations and identify automation opportunities.
  • Proactive in identifying inefficiencies and implementing smart automation solutions.
  • Ability to work closely with cross-functional teams and train users on automated systems.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: FCI CCM
Location(s): Kolkata

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Keyskills:   Process automation Automation Income tax SAAS Workflow JSON Medical insurance Troubleshooting Operations Business operations

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FCI CCM

FCI is an end to end Customer Communications Management (CCM) services company. FCI' history of superior service quality, continuous innovations, proven track record, and extensive industry knowledge helps our clients improve the effectiveness of their customer communications. FCI is the pioneer in ...