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IT Support Executive @ AK Enterprises

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 IT Support Executive

Job Description

Key Responsibilities

  • Provide first-line technical support to internal office employees, addressing hardware, software, and network-related issues.
  • Troubleshoot and resolve a wide range of IT problems, including LAN and Wi-Fi connectivity, system performance, and application errors.
  • Install, configure, and maintain computer hardware, operating systems, and standard software packages.
  • Ensure smooth operation and maintenance of design software including 3Ds Max, Maya, Rhino, AutoCAD, Blender, and V-Ray.
  • Assist with the deployment, configuration, and upkeep of IT infrastructure.
  • Maintain accurate documentation of support requests, incidents, and resolutions using ticketing systems.
  • Track and manage inventory of IT assets, ensuring proper allocation and lifecycle documentation.
  • Participate in on-call rotation to provide after-hours technical support when required.

Qualifications

  • Associates degree in Information Technology or a related field.
  • Minimum of 1 year of experience in IT support or a related role.
  • Strong working knowledge of Windows and/or macOS operating systems.
  • Hands-on experience troubleshooting LAN and Wi-Fi connectivity issues.
  • Basic understanding of networking protocols and concepts such as TCP/IP, DNS, and DHCP.
  • Excellent problem-solving, analytical, and communication skills.

Job Classification

Industry: Furniture & Furnishing
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: AK Enterprises
Location(s): Noida, Gurugram

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Keyskills:   LAN Troubleshooting Hardware Networking IT Support Desktop Support Printer Troubleshooting Troubleshooting IT Hardware Hardware Installation Software Troubleshooting Windows Installation Software Installation System Assembling Hardware Troubleshooting

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₹ 2.75-3.75 Lacs P.A

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AK Enterprises

Company DetailsDeepak Enterprises- Jalandhar trading name (MakeStudy)