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Systems Engineer @ Jade Global

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 Systems Engineer

Job Description

locationsPune, MaharashtraHyderabad, Telanganaposted onPosted 30+ Days Agojob requisition idR-101750Systems Engineer1What You Will Do
  • Bring 5+ years of hands-on SaaS applications administration experience
  • Have experience with renewal processes, ideally in a SaaS environment
  • Demonstrate excellent analytical, problem-solving, and operational skills to evolve the application strategy based on research, data, and industry trends
  • Drive technical and operational excellence, pushing innovation with security, reliability, and quality
  • Have a willingness to self-train on new technologies
  • Be organized, driven, diligent and creative
  • Work with geographically remote teams and business partners
  • What You Will Need
  • Manage system configurations for multiple SaaS applications. Some systems/ apps you may be using and supportingGoogle Workspace, Box, Slack, Zoom, diagramming software (e.g. Lucidchart, Mural), creative software (Adobe, Figma, etc.), SurveyMonkey.
  • Influence the experience of applications used by thousands of client employees as they do critical work
  • Identify ways to cut SaaS spend from redundant applications and inactive users to increase efficiencies
  • Serve as a point of contact and subject-matter expert on applications configurations and integrations, licensing details, current usage statistics
  • Be aware of user bases and their most common use cases and needs within the application to help drive and execute decisions on what applications team should invest in, maintain as-is, replace, or retire
  • Partner with Security team to identify the risks associated with business applications and add the controls necessary to mitigate the risks
  • Identify automation and optimization opportunities across the application lifecycle management
  • Collaborate with Operations team to troubleshoot escalated issues
  • Develop and document standards for the administration of the applications
  • Inspire and mentor your more junior colleagues, sharing processes, skills, and experience with others to help up-skill the entire team
  • Well Be Super Excited If You Have
  • Jira and Confluence experience including working on EPICs, stories and tasks.
  • ServiceNow experience
  • Job Classification

    Industry: Software Product
    Functional Area / Department: Engineering - Hardware & Networks
    Role Category: IT Network
    Role: System Administrator / Engineer
    Employement Type: Full time

    Contact Details:

    Company: Jade Global
    Location(s): Hyderabad

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    Keyskills:   confluence servicenow saas applications saas jira software design system configuration post sales enterprise applications microsoft azure iot salesforce system administration technical support html cloud computing rfp system engineering crm

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    Jade Global

    Jade Global is a premier Advisory, Integration, Testing, Cloud & Consulting Services, Business Solutions and IT Outsourcing company that services clients across multiple technology platforms. It is headquartered in San Jose, California with office in Irvine, US; Berkshire, UK and Pune, Hyderabad...