Academic Counsellor
- Kanan International
- 1 - 3 years
- Vadodara
- 3 months ago
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Job Description
KRA of Counselors:
1. counselling:
Responsibility: Provide expert guidance and support to students regarding study opportunities in, including course selection, university application processes, and visa requirements.
Performance Indicator: Successful counselling sessions leading to increased student enrolments and positive feedback.2. Enquiry Management:
Responsibility: Address walk-in and on-call inquiries related to studying in , including information dissemination and initial counselling.
Performance Indicator: Prompt and effective handling of inquiries, conversion of inquiries into leads.3. Front Desk and CRM Management:
Responsibility: Maintain front desk operations, manage CRM data, and update enrolment and follow-up sheets.
Performance Indicator: Efficiency in front desk operations, accurate CRM updates, and effective follow-ups.4. Report Making:
Responsibility: Prepare and present reports related to team performance, meetings, and other relevant metrics
Performance Indicator: Timeliness and accuracy of reports, actionable insights derived from reports.5. B2B Visits:
Responsibility: Conduct B2B visits to partners and stakeholders (Anand, VVN, Nadiad) to foster relationships and promote department goals.
Performance Indicator: Successful visits leading to strengthened partnerships and potential business growth.6. Participation in Seminars and PTMs:
Responsibility: Participate in seminars and parent-teacher meetings (PTMs) as required.
Performance Indicator: Effective participation and contribution to seminars and PTMs.
7. Pre-Departure Meetings:
Responsibility: Participate in pre-departure meetings with students.
Performance Indicator: Effective pre-departure preparations and guidance.8. Coordination and Compliance:
Responsibility: Ensure coordination with all other departments, adhere to company rules and regulations.
Performance Indicator: Effective coordination and adherence to company policies.9. Performance Metrics:
Inquiry Conversion Rate: Convert a significant percentage of inquiries into leads and enrolments.
Event Impact: Measure the effectiveness of event participation through follow-ups and conversions.
Track and analyze student admissions, placements, and outcomes.
Generate reports to assess counseling services' effectiveness and identify areas for improvement.10. Visa and Immigration Support:
Provide comprehensive information on visa processes and documentation.
Guide students through the visa application process to minimize complications.
Job Classification
Industry: E-Learning / EdTechFunctional Area / Department: Teaching & TrainingRole Category: Administration & StaffRole: CounselorEmployement Type: Walk-insContact Details:
Company: Kanan InternationalLocation(s): Vadodara
Keyskills: Education Counseling Student Counseling Immigration Visa Counselling Overseas Education
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