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CRM Integration Manager @ Cordelia Cruises

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 CRM Integration Manager

Job Description

JD CRM Integration Manager

Summary

  • Experience: 4+ years
  • Salary: 12-15 lacs
  • Job Location: Mumbai Work from Office

Responsibilities

  • Lead the planning, design, and implementation of CRM integration projects across

the organization

  • Collaborate with cross-functional teams to identify integration requirements and

develop appropriate solutions

  • Configure, test, and deploy CRM integrations with marketing automation tools, ERP

systems, e-commerce platforms, and other business applications

  • Develop and maintain integration documentation, including system architecture

diagrams, data mappings, and process flows

  • Monitor integration performance and troubleshoot issues to ensure optimal system

functionality

  • Implement best practices for data management, security, and compliance
  • Provide technical guidance and support to stakeholders during integration projects
  • Manage vendor relationships related to CRM integration tools and services
  • Stay current with CRM technology trends and recommend improvements to existing

integrations

Qualifications

  • Bachelor's degree
  • Experience working on Zoho CRM, Leadsquare, Salesforce.
  • Proven experience with API integration, middleware tools, and ETL processes
  • Strong understanding of data management principles and best practices

  • Familiarity with various business applications (ERP, marketing automation, e-

commerce)


  • Project management experience with ability to lead cross-functional teams
  • Excellent problem-solving and analytical skills
  • Strong communication and collaboration abilities

Job Classification

Industry: Travel & Tourism
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: CRM Architect
Employement Type: Full time

Contact Details:

Company: Cordelia Cruises
Location(s): Mumbai

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Keyskills:   Crm Integration Crm Systems leadsquare CRM Management Crm Analytics Crm Tool CRM Strategy Zoho Crm Crm Implementation Salesforce CRM Crm Software CRM

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₹ 12-15 Lacs P.A

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Cordelia Cruises

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