Software/Application Support @ Eclinicalworks

Job Description

Greetings from eClinicalWorks!!

Here's the opportunity to join us as Software/Application Support at eClinicalWorks Pvt Ltd.

About Company:

eClinicalWorks is the leading US Healthcare IT Solution firm with 6,000 employees across 10 offices worldwide including three offices located in India, revenue of $900 million. eClinicalWorks is certified 'Best Place to Work'. eClinicalWorks is a leader in promoting interoperability, patient safety, and better outcomes while helping control healthcare costs. eClinicalWorks has been covered by Forbes India Magazine (8th December 17' issue) - the number 1 Business magazine acclaimed Globally. Headquartered in the US and with clients spread across 50 locations across the globe using its solutions, customers include ACOs, physician practices, hospitals, health centers, departments of health and convenient care clinics

We remain devoted to innovation and excellence through secure, cloud-based solutions to healthcare IT needs. eClinicalWorks provides software solutions like HMIS(Hospital Management Information System), EHR(Electronic Health Record), EMR(Electronic Medical Record),Population Health and Patient Engagement to Hospitals, Clinics and Health Center

Website: www.eclinicalworks.com

Job Responsibilities:

• Find technical resolutions on issues or queries related to unknown or new scenarios
• Meet cases resolution SLA"s
• Manage relationships with clients
• Work with cross-functional teams as and when required
• Keep up to date with all eCW products and their enhancements
• Maintain excellent customer satisfaction level
• Other duties as assigned

Skill Requirements:

• Proficient with relational databases (MySql, MsSql)
• Knowledge/ Experience with Java or C++ (OOPs Concepts)
• Experience with Internet Protocols, HTTP / HTTPs
• Default ports for HTTP / FTP / MYSQL etc
• Experience with XML / XSL
• Experience with Web Application Server(s)
• Understanding of 3 -Tier / N-Tier Architecture
• Knowledge of SQL Servers
• Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols, etc)

Benefits:

• Pick & Drop facility for all employees based in Ahmedabad & Gandhinagar OR Transport allowance of Rs 325/- per working day
• 5 Days working
• Shift Timings: US Shifts
• Medical insurance for entire family of 8 Lakhs
• Term Life Insurance of 25 Lakhs
• Night Shift allowance up to Rs 7000/- per month
• Meals at subsidized rate.
• Best Professional Experience.
• Opportunity for Career & Professional Growth.
• Healthy Work Environment.

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