Director - Program Delivery
- Acentra Health
- 18 - 22 years
- Chennai
- 1 month ago
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Job Description
Location:India/Remote
About the Job:
This roleis responsible for delivering multiple software projects concurrently. This role will lead design, development, implementation and managed services and in solutioning. Responsibility includes working with customers, functional and matrix managers, and other stakeholders to ensure that all ACENTRA projects are delivered on schedule and within budget, consistent with defined ACENTRA guidelines and processes and with client expectations. This role includes creating technical solutions for our customers, responding to RFPs/RFIs performing constant market analysis to determine and establish customer needs and requirements. Lead a team of junior and mid-level executives responsible for implementation, solutions and delivery and coordinate with product engineering, SQA and other teams to ensure the delivery and solutions requirements are met.
What you will do:
- Ensure high quality delivery within the agreed timelines for multiple projects concurrently.
- Lead design, development, and implementation (DDI), Solutioning and Managed services.
- Monitor, track multiple projects with a focus to mitigate potential risks.
- Monitor, track resource management and allocation to make decisions on hiring in-time.
- Escalate matters in-time to mitigate potential risks and to allow seamless delivery.
- Focus on service delivery improvement initiatives along with delivery.
- Estimations and Budget management.
- People management & stakeholder management.
- Build and engage high performing and agile teams.
- Client Management.
- Adhere to clients- processes and metrics of performance and quality parameters.
- Own the technical solutioning in RFPs/RFI response process.
- Ensure that high standards of reliability, quality, usability, and measurement are adhered throughout the project lifecycle.
Who you are:
Education & Experience:
- Should be from BE/B.Tech/MCA background. Bachelors degree in computer science, computer engineering, software engineering, or a related area, or equivalent experience, desired.
- Delivery management with 18+ years of experience in software industry preferably from Healthcare Domain with MMIS experience.
Technical Skills:
- Strong technical knowledge with a successful track record of hands-on-experience in program management delivery.
- Hands-on experience in product implementations and Maintenance and enhancements type of projects.
- Passionate about leading delivery and solutioning.
- Manage Delivery excellence parameters quality, schedule, productivity, estimation.
- Metrics and KPIs based delivery management.
- Identify potential risks and issues in product implementation, services, and solutions.
- Strong leadership and interpersonal skills.
- Usage of appropriate tools to communicate the ideas/creative solutions.
- Hands-on resource management.
Soft Skills:
- Strong leadership and people skills.
- Excellent presentation and communication skills.
- Self-driven leader with excellent interpersonal skills.
- Effective time and project management.
- Critical thinking and a great collaborator.
- Innovation
- English Language proficiency is required to effectively communicate in a professional environment.
- Strong problem-solving skills and a creative mindset to bring fresh ideas to the table.
- Should demonstrate confidence and self-assurance in their skills and expertise enabling them to contribute to team success and engage with colleagues and clients in a positive, assured manner.
- Should be accountable and responsible for deliverables and outcomes.
- Should demonstrate ownership of tasks, meet deadlines, and ensure high-quality results.
- Demonstrates strong collaboration skills by working effectively with cross-functional teams, sharing insights, and contributing to shared goals and solutions.
- Continuously explore emerging trends, technologies, and industry best practices to drive innovation and maintain a competitive edge.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: Head - Program ManagementEmployement Type: Full timeContact Details:
Company: Acentra HealthLocation(s): Chennai
Keyskills: Program Delivery Technical Solutioning Program Management Project Lifecycle Management RFP/RFI Response Software Project Delivery Delivery Management
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