Immediate Opening For CRO (customer)
- Trigent
- 4 - 8 years
- Hyderabad
- 5 years ago
- Email to a friend
- Report this job
Job Description
Job Description
Dear candidate,
Excellent Opportunity for 4+ years of experienced candidates.
We have an immediate requirement for CRM (Customer Relationship Manager) with a Product Based Company.
Location: Madhapur, Hyderabad.
Skills:
Any Graduation
Minimum 4 Years of experience as a CRM (Customer Relationship Manager).
Your Responsibilities
- Planning and delivering CRM strategies with a view to retaining existing customers, increasing brand loyalty and Acquiring new customers.
- Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Collaborating with other departments to ensure the CRM strategy works well for every aspect of the business.
- Development of testing strategies to guarantee the most efficient approach for the organisation and its customers.
- Coming up with creative ideas, preparing proposals, overseeing the process & execution and reporting the results to the relevant people.
- Optimize CRM strategies as needed to improve performance.
- Cross-functional collaboration, including working with internal stakeholders.
- Should be comfortable building and analysing monthly performance report.
- Optimize CRM strategies as needed to improve performance.
- Monitor and report campaign effectiveness: open rate, CTR, cost per acquisition, conversion, and more.
Required Aspects
- Should have Minimum 4+ Years of Experience in the domain.
- Should be involved in SMS, Email marketing along with push notifications.
- Should be able to communicate with senior management and stakeholders.
- Work with the Business and Category Heads to close the CRM plan.
- Should have hands on experience Hands-on working experience in executing CRM campaigns.
- Should be familiar with online B2C business models.
- Should have idea about campaign metrics & In-depth analysis of campaigns.
- Work on A/B testing and optimizing of all CRM campaigns.
- Plan and deliver CRM strategies that drive consumer conversion, retention and loyalty and generate increased transactions on the app.
- Should have working Knowledge of using CRM Tools like CleverTap, MoEngage, WebEngage, Zoho CRM, HubSpot, Scoro, Sugar CRM etc.
- Good in understanding of various B2C business modules.
Kindlyshareyourresumesto ha******a@tr****t.com
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: Sales, Retail, Business Development, Role Category: Corporate SalesRole: Corporate SalesEmployement Type: Full timeEducation
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not RequiredDoctorate: Doctorate Not RequiredContact Details:
Company: Trigent Software LimitedLocation(s): Hyderabad
Keyskills: client relation management push notification b2c leadgeneration customer relation management businessdevelopment Email Marketing customer relationship management crm
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