End User Intern
- Lauren Information
- 3 months duration
- Mumbai
- 2 months ago
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Job Description
Role & responsibilities
- Requirements:Hardware Diagnostics and Troubleshooting
- Identify hardware issues by running diagnostic tools and manually checking components.
- Resolve common hardware issues like non-booting systems, overheating, or intermittent failures.
- Check and replace faulty hardware components (motherboards, hard drives, RAM, power supplies, etc.).
- 2. PC Assembly and Disassembly
- Build and assemble PCs from individual components, ensuring compatibility of hardware.
- Disassemble PCs for repair, upgrade, or replacement of parts such as the CPU, RAM, storage drives, and peripherals.
- Reassemble systems ensuring proper cable management and cooling solutions.
- 3. Upgrading and Installing Hardware Components
- Upgrade or install new components such as RAM, hard drives (HDD/SSD), graphic cards, and processors.
- Ensure proper configuration and check for compatibility with existing systems (e.g., checking power supply capacity before upgrading GPU).
- 4. Operating System Installation
- Install and configure operating systems (Windows, Linux, macOS, etc.) using bootable USB drives or discs.
- Update drivers after OS installation for correct functioning of hardware.
- Partition and format drives during installation as necessary.
- 5. Firmware and BIOS Updates
- Update system firmware and BIOS as part of troubleshooting or performance enhancement.
- Ensure the latest firmware is installed for system stability and hardware compatibility.
- 6. Peripheral Setup and Testing
- Install and configure external peripherals (printers, scanners, monitors, etc.).
- Troubleshoot and resolve peripheral connection issues, such as USB or networked devices not being recognized.
- 7. Networking Setup
- Set up and troubleshoot basic network connectivity for desktops and laptops (Wi-Fi, Ethernet).
- Configure modems, routers, and network adapters for internet access and file sharing.
- 8. Data Backup and Recovery
- Help users back up important data before repairs or upgrades.
- Restore data from backups in the event of hardware failure.
- Use recovery tools to attempt data retrieval from failing drives.
- 9. Hardware Cleaning and Maintenance
- Regularly clean hardware components to prevent dust buildup and overheating (especially cooling fans, heat sinks, and power supplies).
- Apply thermal paste to CPU and ensure cooling systems are functioning properly.
- Test and replace worn-out cables, connectors, and other small components.
- 10. Customer Service and Documentation
- Communicate effectively with clients to understand hardware issues and provide updates.
- Document repairs, upgrades, and component replacements for future reference.
- Job Description:Hardware Diagnostics and Troubleshooting
- Identify hardware issues by running diagnostic tools and manually checking components.
- Resolve common hardware issues like non-booting systems, overheating, or intermittent failures.
- Check and replace faulty hardware components (motherboards, hard drives, RAM, power supplies, etc.).
- 2. PC Assembly and Disassembly
- Build and assemble PCs from individual components, ensuring compatibility of hardware.
- Disassemble PCs for repair, upgrade, or replacement of parts such as the CPU, RAM, storage drives, and peripherals.
- Reassemble systems ensuring proper cable management and cooling solutions.
- 3. Upgrading and Installing Hardware Components
- Upgrade or install new components such as RAM, hard drives (HDD/SSD), graphic cards, and processors.
- Ensure proper configuration and check for compatibility with existing systems (e.g., checking power supply capacity before upgrading GPU).
- 4. Operating System Installation
- Install and configure operating systems (Windows, Linux, macOS, etc.) using bootable USB drives or discs.
- Update drivers after OS installation for correct functioning of hardware.
- Partition and format drives during installation as necessary.
- 5. Firmware and BIOS Updates
- Update system firmware and BIOS as part of troubleshooting or performance enhancement.
- Ensure the latest firmware is installed for system stability and hardware compatibility.
- 6. Peripheral Setup and Testing
- Install and configure external peripherals (printers, scanners, monitors, etc.).
- Troubleshoot and resolve peripheral connection issues, such as USB or networked devices not being recognized.
- 7. Networking Setup
- Set up and troubleshoot basic network connectivity for desktops and laptops (Wi-Fi, Ethernet).
- Configure modems, routers, and network adapters for internet access and file sharing.
- 8. Data Backup and Recovery
- Help users back up important data before repairs or upgrades.
- Restore data from backups in the event of hardware failure.
- Use recovery tools to attempt data retrieval from failing drives.
- 9. Hardware Cleaning and Maintenance
- Regularly clean hardware components to prevent dust buildup and overheating (especially cooling fans, heat sinks, and power supplies).
- Apply thermal paste to CPU and ensure cooling systems are functioning properly.
- Test and replace worn-out cables, connectors, and other small components.
- 10. Customer Service and Documentation
- Communicate effectively with clients to understand hardware issues and provide updates.
- Document repairs, upgrades, and component replacements for future reference.
Preferred candidate profile
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: Hardware and Networks - OtherRole: Hardware and Networks - OtherEmployement Type: Full timeContact Details:
Company: Lauren InformationLocation(s): Mumbai+ View Contact
Keyskills: Desktop Support End User Helpdesk Service Desk Troubleshooting
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₹ 10,000/month
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