Hiring For Group Reservation Manager || Hybrid Opportunity || Oyo
- OYO
- 4 - 9 years
- Noida, Gurugram
- 3 months ago
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Job Description
Role & responsibilities:
The Group Reservation Manager is responsible for overseeing all aspects of group bookings and reservations. This includes managing group inquiries, negotiating group rates and contracts, coordinating with sales and operations teams, and ensuring a seamless guest experience from initial contact through post-stay follow-up. The ideal candidate will have excellent organizational skills, strong communication abilities, and a customer-focused mindset.
- Manage and process group reservation requests, from initial inquiry through contract signing and rooming list management.
- Develop and maintain strong relationships with clients, travel agencies, event planners, and corporate partners.
- Coordinate with sales, front office, and revenue management to ensure room availability, pricing, and contract terms are optimized.
- Prepare group contracts, room blocks, and deposit schedules in accordance with hotel standards and policies.
- Monitor pick-up of group blocks and adjust inventory as needed to maximize occupancy and revenue.
- Ensure accurate and timely input of group information into the property management system (PMS).
- Provide pre-arrival information to other departments for group coordination (e.g., front desk, housekeeping, food & beverage).
- Respond to group inquiries and resolve any issues or concerns in a timely and professional manner.
- Generate reports related to group bookings, pace, and production for management review.
- Stay up to date on competitor group rates and offerings to inform pricing strategy.
Preferred candidate profile
Hybrid Opportunity
UK Shifts
5 days work culture
Job Classification
Industry: Travel & TourismFunctional Area / Department: Food, Beverage & HospitalityRole Category: Front Office & Guest ServicesRole: Hotel / General ManagerEmployement Type: Full timeContact Details:
Company: OYOLocation(s): Noida, Gurugram
Keyskills: group reservation Reservation Group Booking
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OYO
OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full stack technology that increases earnings and eases operations. Bringing affordable and trusted accommodation that guests can book instantly.
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