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Immediate Opening For Call Centre Executive @ SBL Knowledge Services

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 Immediate Opening For Call Centre Executive

Job Description

Job Title: Outbound Call Centre Executive (Hindi)

Location : Bangalore

Department: Customer Support / Sales / Telecalling

Employment Type: Full-time

Open to Freshers and Experienced Candidates


Job Summary:


We are looking for dynamic and enthusiastic individuals for the position of Outbound Call Centre Executive Hindi. The role involves making outbound calls to customers for lead generation, sales, customer feedback, or service reminders. Candidates should have good communication skills in Hindi and a basic understanding of English

.

Key Responsibilities:


  • Make outbound calls to customers/leads as per the daily targets.
  • Explain products/services clearly and confidently.
  • Handle customer queries and provide relevant information.
  • Follow-up on leads and maintain call logs and records.
  • Achieve daily/weekly/monthly call and conversion targets.
  • Maintain professionalism and empathy during customer interaction.

Requirements:


For Freshers:


  • 12th Pass / Graduate in any stream.
  • Good communication skills in Hindi.
  • Basic computer knowledge and typing skills.
  • Willingness to learn and adapt.

For Experienced Candidates:


  • 6 months to 2 years of outbound call centre experience preferred.
  • Proven track record in telesales or customer handling roles.
  • Familiarity with CRM tools will be an added advantage.

Preferred Skills:


  • Strong communication and listening skills.
  • Confidence and ability to handle pressure.
  • Goal-oriented with a positive attitude.
  • Multilingual skills (English/Tamil/Telugu/Bengali etc.) are a plus.

Shift Timing: Day Shift

Salary: As per industry standards + Incentives

Incentives: Performance-based

Job Classification

Industry: BPM / BPO
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Telesales
Employement Type: Freshers

Contact Details:

Company: SBL Knowledge Services
Location(s): Bengaluru

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Keyskills:   Telecalling outbound sales Outbound Calling

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SBL Knowledge Services

SBL is an IT and Business Process Management (BPM) company that offers smart solutions to organizations across geographies and industry verticals and empowers them to respond quickly to changing market dynamics. We offer a range of customized services and solutions that allow our customers to red...