Clinical Liaison Specialist, GP Mumbai
- Align Technology
- 4 - 6 years
- Mumbai
- 2 months ago
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Job Description
Department: ClinicalLocation: APAC-India
Description
Job description
Role expectations
In this role, you will?
Deliver Results
Achievement of Monthly, Quarterly and Annual Clinical Plans and sales target for India or markets responsible for by partnering with sales team to visit customers who need intensive clinical support
Responsible for the working with assigned accounts and team within Align Technology (India), including direction, motivation and development of clinical plans, targets, and strategies and the removal of obstacles to success (such as assisting dental professionals in case assessment, record taking, ClinCheck usage, troubleshooting problems and aligner issues; reviewing first 5 ClinChecks of newly trained doctors; reviewing ClinChecks for customers who need assistance; transferring cases that need expert advice to clinical consultants; preparing clinical materials to send to dental professionals; communicating with Align on various clinical support issues; providing clinical training to new staff;
Provide all appropriate reporting to the Clinical Support Manager,India including feedback from customers on a weekly and monthly report
Work closely with co-colleagues to develop a high-performance team in India
Drive the Best Outcomes
Provide Product and Clinical Training and knowledge to assigned accounts
Provide appropriate training and field coaching as required to all India Team members, distributors and all external customers
Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling
Ensure professional dress code and attitude is maintained at all times
Keep abreast of what competitors are doing; and update India Marketing Manager of market intelligence and pulses in the market
Providing continuous education to staff especially sales and marketing team and training when there is new product launch
Coordinating clinical related sales/marketing programs like mentorship program, smile program, etc Be responsible for all quality updates records and customer product feedback for respective Markets
Should be open for travelling
Lock in Key Relationships
Engage certified doctors and develop potential for new cases; engage non-certified doctors and establish their potential as an Invisalign provider and current submitters to develop Invisalign business
Clinical event and speaker management
Plan and arrange the clinical events that suitable for the market and coordinate with the India plan an educational pathway
Manage to engage speakers to clinical events with pre-event preparation and post-event follow up and report the feedback to India team
What We're Looking For
In this role, you'll need ?
Requirement / Criteria For The Role
Graduate of Doctorate of Dental Surgery, Bachelor Dental Surgery
With 2+ years of working experience in a corporate environment
Experience in training dentists/orthodontists
Proficient in English
Effective communication and presentation skill
Applicant Privacy Policies
Review our Applicant Privacy Policies for additional information
Global Diversity Statement
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees
As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion
We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time
Equal Opportunity Statement
Align Technology is an equal opportunity employer
We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category
Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Customer EngagementEmployement Type: Full timeContact Details:
Company: Align TechnologyLocation(s): Mumbai+ View Contact
Keyskills: marketing clinical research presentation skills business development teaching nursing sales
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Align Technology
Align Technology is a global medical device company with industry-leading innovative products -- Invisalign clear aligners and iTero Intraoral scanners -- that help dental professionals achieve the clinical results they expect and deliver effective, cutting-edge dental options to their patients.
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