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Non - Voice Customer Support @ Arcgate

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 Non - Voice Customer Support

Job Description

  1. Experience in customer support work via email/chat.
  2. Zendesk and Salesforce experience is preferred.
  3. Excellent written communication skills.
  4. Able to work in flexible shifts.
  5. Review, analyze and respond to customers billing inquiries.
  6. Able to interpret customer emails and reply in a creative and personalized manner.
  7. Solid computer skills, including typing and navigation.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Arcgate
Location(s): Udaipur

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Keyskills:   Customer support

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