Senior Cloud Operations Engineer, Actimize
- inContact
- 4 - 6 years
- Pune
- 1 month ago
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Job Description
So, what s the role all about?
As a Systems Administrator at NICE Actimize, youll be key to our Cloud Operations team, managing AWS-hosted SaaS applications and high-availability MS SQL Server databases. Your role involves supporting infrastructure, monitoring systems, and ensuring high availability. Youll also work with customer services to meet SLAs and assist customers with connectivity setup and troubleshooting.
How will you make an impact?
Youll support AWS Cloud SaaS infrastructure, ensuring mission-critical applications run smoothly. Responsibilities include monitoring systems and ETL jobs, troubleshooting batch job code, and setting up alerts. Youll maintain MS SQL Server performance and support infrastructure as code with Cloud Formation and Terraform. Additionally, youll handle global patching and manage server installations and upgrades on Windows and Linux.
Have you got what it takes?
- Experience with AWS-hosted SaaS applications
- Relevant experience: 4 to 6 Years
- Proficiency in supporting high-availability MS SQL Server
- Automation with shell script, PowerShell, and ETL
- Monitoring systems and setting up alerts (Nagios, etc.)
- Familiarity with Jenkins, Octopus, Ansible, PowerShell DSM
- Supporting containers in ECS, EKS modes
- Understanding of web traffic flow and tools like Postman and Fiddler
- Production and development support experience
You will have an advantage if you also have:
- Exposure to Octopus and Jenkins
- Experience with continuous integration tools
- Configuration management tools like Ansible, CloudFormation, or DSM
Requisition ID: 7131
Reporting into: Tech Manager
Role Type: Individual Contributor
Reporting into: Tech Manager
Role Type: Individual Contributor
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: Site Reliability EngineerEmployement Type: Full timeContact Details:
Company: inContactLocation(s): Pune+ View Contact
Keyskills: Automation MS SQL Linux Powershell Configuration management Cloud Flex Windows Troubleshooting Monitoring
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