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Intern - SC Live (Hindi) @ ShareChat

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 Intern - SC Live (Hindi)

Job Description

  • * Review ShareChat and other platforms or sources, to discover talented creators in specific categories * Build long-term relationships with creators and train them on existing process guidelines
  • * Onboarding and reactivation of hosts for 1 on 1 consultations which happen in Friendzone (A feature where people come and talk to hosts on 1 on 1 calls and make new friends)
  • * Communicating with the SC Live audience and hosts about ongoing events, recharge offers, rewards, and internal programs through various channels * Facilitating social media engagement during internal campaigns and challenges * Understand the virtual gifting behavior and help creators monetize through user engagement * Liaison with stakeholders across content and live audio category teams to decide, develop, track, and analyze key performance metrics
  • * Moderating the feed language, notifications, DMs, and profile proofreading
  • Who you are : * 0-2 years of experience in agency/creator management, excellent assertive communication - help people have a wholesome experience in the Live Audio space, both as a Host and an Audience * Cultural Knowledge - If you can easily figure out, if not already know, what people from a specific region/language like or dislike, then you could be the chosen one
  • * Number Crunching - When all is said and done, only numbers matter
  • You should know your way around Google Sheets/Excel, Basic Functions (Pivot, VLookUp), and relating two seemingly different metrics
  • * Language Proficiency - You should be able to read, write, and speak well in English and your regional langauge Where youll be:Remote (Work from home)

Job Classification

Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: ShareChat
Location(s): Kolkata

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Keyskills:   Training Basic Excel Intern Social media VLOOKUP Dms Management Proof reading

 Fraud Alert to job seekers!

₹ Unpaid

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ShareChat

ShareChat is Indias leading social media platform that operates exclusively in Indic languages. We empower our 160 million strong monthly active user community to share their opinions, record their lives and make new friends - all within the comfort of their language of choice. Our short video pla...