Job Description
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.F5 optimizes, secures, and manages applications across multi-cloud and on-premises environments, specializing in SaaS-based Distributed Cloud services. As a Technical Training Content Creator for web based technical knowledge, you will develop and curate engaging educational materials to enhance the skills of F5 Distributed Cloud users and partners. Your role involves creating comprehensive guides, tutorials, and videos that simplify complex concepts related to application optimization, security, and management across multi-cloud and on-premises environments. By collaborating with subject matter experts, you will ensure that the content is accurate, up-to-date, and aligned with F5s SaaS-based Distributed Cloud services.
QualificationsExperience in creating online self-service technical training content for SaaS-based networking, application security, and application management servicesProficiency in using online content development platforms to craft educational materialsKnowledge of various learning management systems to deploy and manage training contentExperience with GitLab for version control and collaboration in content creationSkilled in using multimedia tools to produce engaging images and videos that enhance technical explanationsFamiliarity with generative AI technologies for generating text, images, and videos to support content creationStrong understanding of services provided by F5 Distributed Cloud and related technical aspectsExcellent written and verbal communication skills to convey complex technical information clearlyAbility to work collaboratively with technical teams and subject matter expertsPassion for continuous learning and staying updated with the latest trends in technology and training methodologiesFamiliar with application security, networking services and application management services technologiesAdditional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetesResponsibilitiesDevelop and maintain high-quality, engaging, and interactive training content for F5s web-based technical knowledge platform, focusing on services provided by F5 Distributed CloudCreate comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5s application optimization, security, and management solutionsCollaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training contentDesign and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experienceConduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedbackUtilize modern e-learning tools and technologies to enhance the user experience and engagement with the training contentTrack and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordinglySupport the creation of certification programs and exams to validate users knowledge and skills in F5s solutionsParticipate in the development of marketing materials and promotional content to increase awareness and adoption of the training platformProvide technical support and guidance to users, addressing their questions and concerns related to the training content and F5s solutionsThe About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting ac***********s@**.com.
Job Classification
Industry: Hardware & Networking
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Blockchain Quality Assurance Engineer
Employement Type: Full time
Contact Details:
Company: F5
Location(s): Hyderabad
Keyskills:
kubernetes
online content
f5
content development
web application firewall
cif
public cloud
cloud services
load balancing
nginx
bot
ddos
cloud technologies
creative writing
technical support
technical training
saas
content writing
gitlab
articles
