Training Delivery : Conduct engaging and effective technical training sessions (classroom, virtual, or on-site) for customers, partners, and internal teams.
Curriculum Development : Create, update, and maintain technical training content, including presentations, manuals, e-learning modules, and labs, tailored to various audiences.
Product Expertise : Gain in-depth knowledge of ColorTokens products, including zero-trust frameworks, endpoint protection, and cloud security solutions.
Certification Programs : Design and implement certification programs to validate the technical competencies of trainees.
Feedback and Improvement : Gather feedback from training participants to continuously improve training programs and materials.
Collaboration : Work closely with product, engineering, and customer success teams to ensure training content is aligned with the latest product updates and best practices.
Knowledge Repository : Develop and maintain a repository of technical resources, FAQs, and troubleshooting guides.
Required Skills and Qualifications
Bachelor s degree in Computer Science, Information Technology, or a related field.
5 to 10 years of experience as a Technical Trainer, Product Trainer, or similar role in the IT or cybersecurity domain.
Strong understanding of cybersecurity concepts, zero-trust architecture, cloud computing, and endpoint protection technologies.
Proven experience in creating and delivering technical training content for diverse audiences.
Excellent communication, presentation, and interpersonal skills.
Hands-on experience with tools like Learning Management Systems (LMS) and e-learning platforms.
Certifications such as CompTIA Security+, CISSP, or similar are a plus.
Preferred Qualifications
Experience working with SaaS-based cybersecurity products.
Proficiency in scripting languages like Python or PowerShell for technical demonstrations.
Familiarity with public cloud platforms (AWS, Azure, GCP).
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Technical TrainerEmployement Type: Full time